Our experienced team will assist you day and night to make sure your system stays secure and just plain works. Our support plans are tailored to fit the precise needs of your business.
What you get:
- Total Organization Access
- Focused Developer Resources
- Future Project Roadmap
- Periodically Partnership & Service Reviews
- Performance Monitoring
- Emergency Support
- Monthly Status Meetings
- Managed Cloud Hosting Services
- Security Patches
- Downtime Monitoring
High-powered Magento stores require regular maintenance and fine-tuning. Our company will work closely with yours to keep your environment safe, optimized, and bug-free. You can’t concentrate on growth if you’re busy fixing downtime, resolving inefficiencies, or overcoming technical roadblocks. So we’ll help you day and night to make sure your site just plain works.
What Makes Magekube Different:
No hourly billing available
Nobody likes a complicated surprise bill, so we’ve committed to transparency. We also have fixed pricing, meaning that you’ll pay one flat monthly rate for the services you’ve agreed to, period. If you need anything exceeding your monthly services, we’ll scope and price each project distinctly. Working together, we’ll plan each project within your roadmap, so you can budget confidently. No more sticker shock or invoice haggling—and that’s a guarantee.
Total team access
Because we also have fixed pricing, it won’t cost you more to meet with many members of our team. You can access our entire array of diverse expertise whenever you need it, without feeling penalized. This wider collaboration paves the way for more productive, robust solutions that directly impact your bottom line.
Developers you can trust
Most companies assign tasks to any available developer. But we use a better workflow, created for certainty and transparency. By assigning specific developers to your site, chosen with your needs and their strengths in mind you’ll know every person by name and have direct access to your developers.
Codebase Management
Keep your codebase safe. Our workflows are built around protecting your site. We save, backup, and archive your codebase automatically. If the worst-case scenario ever occurs, your data and store stay protected.
Performance Monitoring
Get the most out of your store and keep it operating at its best. In eCommerce, time is money. A faster site means more conversions, so we test for speed every quarter. If any adjustments are needed, we’ll suggest the relevant actions and work with you to execute them. We’ll also log each record, so you’ll have a running report of your site’s performance.
Downtime Monitoring
We are here to keep your site running for you. Even the best system can run into problems. Using tools like New Relic and Pingdom, we get instant warnings for any downtime. By the time our clients know there’s an issue, we’re often already in action to fix it. We keep your store live so you can keep selling.
Managed Cloud Hosting Services
Trust our team of hosting specialists. Hosting can be one of the trickiest aspects of eCommerce. Our cloud hosting services tehnologies will remove the confusion.